FAQ

How do I place an order?

You can place an order through the website, email, social networks or contact our consultant by phone.

What is the lead time of the order?

Turnaround time 1-2 business days, in order for the order to be delivered on the day of the order must be placed by 19:00.

What are the possible payment methods?

You can choose from the following payment methods:
-credit card
-online payment
-bank transfer
-Pay Pal
-Cash on delivery at the store

How long will the balloons float?

In addition to helium, we fill all latex balloons with a special gel that extends the floating time of the balloons to 3-4 days.
Foil balloons made of impermeable mycofilm have different properties – they will float much longer – depending on the shape (from a week to a month).
Some factors have a negative impact on the durability of balloons and can shorten their float time.
These are primarily:
-Conditioning
-Storing balloons for long periods of time at too low or high a temperature
-Pounding and squeezing a balloon
-Exposure to heat sources and sunlight.

Can a ticket be attached to the order?

Of course! With each order we add a ticket, on which can be any inscription.

Can you create your own bouquet or balloon set?

Yes, if you don’t like any of our ready-made bouquets or balloon kits please contact us with the details of your order.

How to take care of flowers?

Each bouquet comes with a card with instructions on how to care for the bouquet and the flowers in the box
The most important rules on how to prolong the freshness of flowers:
-Flowers should be watered
-Cut the ends
-Keep away from radiators and other heat sources.

Didn’t find your bouquet?
Make individual order.

Our florist will help you choose flowers for your special occasion, creating something unique and beautiful!

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